AmeriCorps Assistant Case manager(s) I, II, & III

AmeriCorps Assistant Case manager(s) I, II, & III

Essential Duties

Position Summary:

Funded through a grant from the Federal AmeriCorps Worker Program administered by the State of Wisconsin, AmeriCorps members commit to a year of community service averaging 33 hours per week (minimum of 1,700 hours annually during the grant period of September 1, 2019 through August 31, 2020) and in return receive a living allowance of $13,992 per year of service ($583 gross per bi weekly pay check), plus an educational award of $6095 upon successful term completion that can be used for either new advanced education tuition or for re-payment of existing student loans.  Health insurance is available at no cost for AmeriCorps members, and child care benefits assistance is provided to qualifying AmeriCorps workers.  Extensive pre-service and in-service training opportunities are required and are provided free of charge to participating AmeriCorps workers throughout Wisconsin.


Duties and Responsibilities (Assistant Case manager I):

Pathfinders Direct Service Programs

  • Work cooperatively and effectively with Pathfinders Drop-In Center case managers. Provide individual and small group assistance to youth ages 11-25 seeking resources and immediate/basic services from the Pathfinders Drop-In Center. Facilitate youth seeking assistance with educational and job skills and resources, independent living and prevention skills and resources through small group and one-on- one activities.
  • Facilitate and support with Youth Shelter Aftercare program at the Drop-In Center, weekly on Sundays 2-5pm.
  • Input data of services received daily by youth participants.
  • Participate in program and agency meetings, trainings, and development opportunities, as necessary.
  • Other duties may be assigned.
  • Participate in being trained in the Street Beat program, and will be at times be required to do some hours within that program.  Below is a list of AmeriCorps Street Beat Member expectations:

Street Beat Street Outreach Program:

  • Initiate and maintain street-based connections with targeted at-risk homeless and street youth.  
  • Conduct youth assessments in order to provide survival aid and sexual abuse and exploitation prevention services; including food and clothing, risk reduction supplies and education, housing and employment assistance, and resource and referral information. 
  • Complete monthly project reports and youth service statistics, outcomes reports, and youth risk assessment evaluations.

 

Duties and Responsibilities (Assistant Case manager II):

Pathfinders Direct Service Programs

  • Work cooperatively and effectively with Pathfinders Drop-In Center case managers. Provide individual and small group assistance to youth ages 11-25 seeking resources and basic/immediate services from the Pathfinders Drop-in Center. Facilitate youth seeking assistance with educational and job skills and resources, independent living and prevention skills and resources through small group and one-on- one activities.
  • Facilitate MPS families accessing Urban Threads, being trained in donation sorting to prepare Urban Threads for families.
  • Input data of services received daily by youth participants and Urban Thread families.
  • Provide assistance to housing screening staff on-site and at monthly continuum of care meetings.
  • Assist donation team on Saturday’s and during the week with storing and organizing clothing and hygiene donations for youth participants and referred Urban Threads families.
  • Participate in program and agency meetings, trainings, and development opportunities, as necessary.
  • Other duties may be assigned.

 

Duties and Responsibilities (Assistant Case manager III):

Pathfinders Direct Service Programs

  • Work cooperatively and effectively with Pathfinders Drop-In Center case managers. Provide individual and small group assistance to youth ages 11-25 seeking resources and immediate/basic services from the Pathfinders Drop-In Center. Facilitate youth seeking assistance with educational and job skills and resources, independent living and prevention skills and resources through small group and one-on- one activities.
  • Facilitate housing screening assessments and internal referrals to direct service programs.
  • Input data of services received daily by youth participants.
  • Participate in program and agency meetings, trainings, and development opportunities, as necessary.
  • Other duties may be assigned.
  • Participate in being trained in the Street Beat program, and will be at times be required to do some hours within that program.  Below is a list of AmeriCorps Street Beat Member expectations:

Street Beat Street Outreach Program:

  • Initiate and maintain street-based connections with targeted at-risk homeless and street youth.  
  • Conduct youth assessments in order to provide survival aid and sexual abuse and exploitation prevention services; including food and clothing, risk reduction supplies and education, housing and employment assistance, and resource and referral information. 
  • Complete monthly project reports and youth service statistics, outcomes reports, and youth risk assessment evaluations.  


  1. Recruit, select, train, retain, monitor and recognize volunteers and interns (unpaid staff) placed throughout Pathfinders’ broad array of services.
    1. Recruit/Select
      1. Lead community outreach efforts to recruit a diverse pool of volunteers and interns
      2. Respond to all volunteer inquiries
      3. Maintain and expand public listings regarding volunteer opportunities, including but not limited to United Way
      4. Screen, interview and select volunteer and intern candidates
    2. Train
      1. Update curriculum and related materials for all volunteer trainings, in partnership with HR; seek input from program partners
      2. Assist with the implementation of continuing education for volunteers/interns in conjunction with program staff, as needed
    3. Retain/Recognize
      1. Provide follow up and support for all volunteers/volunteer supervisors
      2. Create, manage and organize volunteer appreciation activities in conjunction with the Development & Communications team
    4. Monitor
      1. Maintain tracking of volunteers and volunteer opportunities in Donor Perfect database; run agency reports, as needed
      2. Manage single-day corporate/group volunteers
  2. Create and manage meaningful engagement opportunities for the community to support Pathfinders.
    1. Research, secure and steward individual/corporate/faith-based donors and other organizations for the solicitation of in-kind goods, serving Drop-In Center dinners, providing year-end holiday gifts and other meals/items.
    2. Develop and manage the delivery/pick up schedule of in-kind donations with donors.
    3. Exercise discretion regarding acceptance and/or disposal of donated goods and maintains donor relationships.
    4. Provide donation information for Donor Perfect data entry and donor acknowledgement.
    5. Work with program staff to ensure the proper processing of donations and needs.
    6. Represent the organization at public events/public speaking opportunities.
  3. Work cooperatively and effectively with all departments/programs to coordinate volunteer needs and maximize volunteer resources and assistance.
  4. Maintain volunteer records and complete necessary reports of activities, inputs, outputs, and outcomes. Maintain intern timesheets and data entry of hours worked. Official intern files will be managed by HR.
  5. Participate in all program and agency meetings, trainings and development opportunities as necessary.
  6. Other duties may be assigned.

Supervisory Responsibilities:
The Volunteer & Community Engagement Manager, in conjunction with other Pathfinders staff, will manage the supervision of the unpaid staff of approximately 200 volunteers and carry out volunteer supervisory responsibilities in accordance with the organization’s
policies, procedures and all applicable laws. Pathfinders’ model of volunteer and intern placement within programs requires that individual program staff provide day-to-day supervision of unpaid staff, with support from the Volunteer & Community Engagement Manager.

Position Requirements

  • Applicants must beat least 21 years old. A High School degree or its equivalent is preferred.
  • At least two years related experience working with youth and families is preferred.  
  • Excellent communication and interpersonal skills.
  • Organized,reliable, and able to maintain privileged client information.
  • Ability to work effectively within a nontraditional setting with a diverse population.
  • Must commit to the position for the full year from September 1, 2019 through August 31, 2020.  A second full-year term may be available upon successful completion of first-year AmeriCorps worker service.  
  • Expected to attend weekly staff meeting on Wednesday 12pm-1pm.
  • Some weekend hours are required.

Additional Information

Response

Send letter of interest, current resume, and salary expectations via email to hr@pathfindersmke.org. Please specify which position you are applying for. Agency information obtained at www.pathfindersmke.org.  No phone inquiries will be accepted.

An Equal Opportunity Organization

Pathfinders is committed to a diversified workforce. Persons of color, women, the disabled, and those with diverse cultural backgrounds are strongly encouraged to apply.

Date Posted

July 9th, 2019

Closing Date

August 31st, 2019

Status

33 hours/week average for at least 1year

How to Apply